FSA not finishing the required or relevant planning steps or following greatest practices for acquisition planning for the Subsequent Gen initiatives we reviewed might have contributed to the stakeholders’ misunderstandings concerning scope, venture necessities, and stakeholder wants; and to a number of modifications to among the initiatives’ solicitations, a number of bid protests, finances deficiencies, and poorly scoped options that FSA described in its Abstract of Classes Realized for the Subsequent Gen Enhanced Processing Resolution and Interim Servicing Resolution initiatives and in FSA’s Fiscal Yr 2023 Congressional Price range Request.
Happily, Katherine Knott, an Inside Greater Ed reporter, understands govspeak and translated the auditor’s report into plain English. In a nutshell, Knot reported that DOE “did not comply with greatest practices in budgeting, planning and managing the modernization of its pupil mortgage system.” Knott additionally wrote that DOE’s Workplace of Scholar Help “did not full finances requests for a lot of parts of the modernization till after the bid solicitations have been issued.”Apparently, senior DOE officers could not even agree on the modernization initiative’s goals.
As we’d anticipate, DOE’s officers had a govspeak excuse for the screwup. Stakeholders, together with Congress, have been confused and pissed off due partially to “inadequately outlined modifications in technique and a failure to account for constituent suggestions.”
Briefly, DOE’s bumbling effort to modernize its byzantine pupil mortgage program led to a SNAFU: Scenario Regular; All Fucked Up.”
