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A shopper assertion in your credit score report is a voluntary 100-word or 475-character assertion that gives context to any adverse info impacting your credit score historical past.
For those who’ve skilled monetary misery or need to handle gadgets in your credit score report, you might use a shopper assertion to clarify derogatory credit score info to credit score bureaus and potential lenders. Whereas these statements gained’t conceal adverse credit score gadgets in your historical past, they might assist reply some questions to cut back lender considerations and provides a lender the readability they should prolong you a line of credit score or mortgage.
For those who’re questioning if including a shopper assertion to your credit score report is best for you, learn on as we define what a shopper assertion is and some cases the place you might want one.
What’s a shopper assertion on a credit score report?
A shopper assertion is a voluntary 100-word (200 phrases for residents of Maine) or 475-character assertion that you may add to your credit score report to deal with any adverse info proven in your credit score historical past. As soon as positioned, potential lenders might evaluation this assertion to assist clear up their considerations about your creditworthiness or skill to pay again a mortgage.
A shopper assertion ought to clearly clarify any adverse historical past or discrepancies in your credit score report. See an instance of a shopper assertion under:
“On Could 22, 2023, I used to be laid off from work because of the financial downturn. Resulting from this sudden job loss, I fell behind on my month-to-month debt funds. I discovered employment on Aug. 7, 2023, and I’m working to make amends for all missed funds. Whereas my credit standing was in good standing earlier than shedding my job, I consider these late funds related to my [name of creditor] account aren’t a real reflection of my creditworthiness.”
As soon as a shopper assertion has been added to your credit score report, it will likely be seen to a lender or creditor every time they view it. When you’ve straightened out the monetary state of affairs in your shopper report, you’ll be able to elect to take away the patron assertion so it now not exhibits up in your report.

When so as to add a shopper assertion to your credit score report
There are a couple of explanation why you might take into account including a shopper assertion to your report. The primary is to offer context for derogatory info in your credit score report. For instance, for those who made a late cost since you misplaced your job or have been coping with a medical emergency, you might clarify these circumstances within the shopper assertion.
The second situation the place including a shopper assertion to your credit score report can be useful is to dispute any errors that could be negatively impacting your credit score. For instance, for those who beforehand disputed a late cost however disagree with the investigation’s conclusion, you might clarify that right here.
Do not forget that including a shopper assertion to your credit score report gained’t change your credit score rating, nevertheless it may assist enhance a lender’s confidence in you as a borrower.
Sorts of buyer statements on a credit score report
There are two fundamental sorts of shopper statements that may be added to a person’s credit score report:
Normal shopper statements
These present background info in your total credit score report, and so they can keep in your report for as much as two years. An instance of when so as to add a common shopper assertion to your report is perhaps after an occasion of identification theft or monetary hardship because of an sickness.
Account-specific statements
These statements apply to particular person accounts and will help clarify gadgets that could be negatively impacting your credit score report. Account-specific statements can stay in your credit score report till the accounts they’re related to are eliminated. An occasion the place somebody would possibly embody an account-specific assertion on their report is perhaps to deal with a late cost because of a mailing or delivery delay.

How do I put a shopper assertion on my credit score report?
For those who’d like so as to add a shopper assertion to your report, you are able to do so freed from cost. You’ll want to put in writing a press release and submit it to your most popular credit score bureau at its mailing handle or on-line.
You’ll must look on-line or name your credit score bureau of alternative for directions on including a shopper assertion to your report, as every bureau might have its personal tips. For instance, Equifax® permits as much as 475 characters, whereas TransUnion® permits as much as 100 phrases.
You’ll be able to contact every credit score bureau by way of the handle or telephone numbers listed under:
Equifax
P.O. Field 740256
Atlanta, GA 30374-0256
1 (888) 378-4329
TransUnion
Shopper Options
P.O. Field 2000
Chester, PA 19016
1 (800) 916-8800
Experian
P.O. Field 4500
Allen, TX 75013
1 (888) 397-3742
Shopper assertion FAQ
Beneath, we’ve answered a pair widespread questions relating to shopper statements on credit score experiences.
Does a shopper assertion damage my credit score rating?
A shopper assertion won’t change any precisely reported info in your credit score report. Nevertheless, explaining your monetary misery or poor credit score historical past might assist a creditor or lender higher consider your creditworthiness or skill to make funds on time.
Can I take away a shopper assertion?
For those who take steps to enhance your credit score, you’ll be able to elect to take away a shopper assertion so lenders and collectors can’t see it in your credit score report anymore. It’s finest to take away a shopper assertion as quickly as it’s now not essential, as it might notify potential lenders that you just had a adverse credit score historical past up to now and might be a trigger for concern when evaluating your creditworthiness. Usually, you’ll be able to request a removing the identical manner you submitted your shopper assertion to the bureau. When you have any questions, contact the credit score bureau straight.
For extra perception on methods to enhance your creditworthiness, get your free personalised credit score evaluation as we speak.
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