Present Account Swap Service celebrates 10 million switches since launch

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Present Account Swap Service celebrates 10 million switches since launch


Since September 2013 when it first launched, some 10.3m account switches have now taken place utilizing the UK’s Present Account Swap Service (CASS).

The milestone comes as utilization of CASS hit a report excessive within the fourth quarter of 2023, with 433,701 switches made within the run-up to Christmas as banks competed to supply probably the most profitable switching offers, together with a £200 incentive from Nationwide.

Pay.UK, the proprietor and operator of CASS, stated November was the height month through the interval, with 162,637 switches happening.

“As soon as once more, the run-up to the Christmas interval proves itself to be an vital time for switching present accounts,” John Dentry, product proprietor at Pay.UK stated.

“As rates of interest look like stabilising, it is going to be attention-grabbing to see how the market develops. Regardless of larger rates of interest, money incentives and different monetary advantages, on-line and cellular banking nonetheless continues to be probably the most vital cause that customers choose their new present account.”

General the switching figures for the fourth quarter of 2023 have been up 15 per cent in comparison with the identical interval in 2022.

Wanting on the newest per financial institution switching knowledge, which is printed in arrears and covers the third quarter of 2023, NatWest was probably the most switched-to financial institution with a web achieve of 59,158 accounts, adopted by HSBC (25,037), TSB (15,754) and RBS (6,382).

UK neobanks are in the meantime struggling to compete with the more and more profitable incentives on provide, Starling Financial institution noticed a web lack of 1,999 accounts in Q3 2023, whereas Monzo misplaced 3,197 accounts and even Chase misplaced a modest 140 accounts