HomeLoans to businessBehind The Scenes With ARMD Co-founder Devin

Behind The Scenes With ARMD Co-founder Devin


Don’t make investments until you’re ready to lose all the cash you make investments. It is a excessive danger funding and you might be unlikely to be protected if one thing goes fallacious. Take 2 minutes to be taught extra.

ARMD is a startup that’s specializing in a closely under-protected and underserved group – tradespeople – representing a £6.5+ billion market alternative within the UK alone. ARMD’s analysis exhibits that lower than half of tradespeople have software insurance coverage, and for people who do, it might take weeks for insurance coverage corporations to settle claims, typically leaving them unable to work. So ARMD is reinventing the way in which tradespeople defend their livelihoods utilizing a mix of digital expertise, good alarms and insurance coverage.

We acquired to know ARMD’s founder Devin Chawda higher in an unique interview.

Inform us in regards to the enterprise – what it’s and what it goals to realize?

ARMD is an insurtech for tradespeople. The thought got here from clients of our earlier IoT enterprise who requested us for an answer to assist them forestall software theft. In my final IoT enterprise (which I offered in 2019) tradespeople got here to us with this downside. After we dug deeper, we realised how massive it was and with our mixed expertise expertise we might construct an answer.

Then after some additional analysis and focus group work, talking to actually a whole bunch of tradespeople, we realised {that a} deterrent and good alarm was solely a part of the answer, and the principle downside was not having the ability to work. It then grew to become our mission to not solely higher defend, however to get these individuals again to work as rapidly as potential. ARMD was then born!

May you inform us about your mission?

In a nutshell ARMD exists to higher defend tradespeople and their livelihoods. We’re doing this by creating an ecosystem of expertise merchandise that can be utilized independently, thus creating a number of entry factors and income streams for the enterprise, or when mixed present superior ranges of management and safety. Our distinctive proposition consists of 4 core parts:

  • Document – A free software stock app for tradespeople to digitally document their instruments and receipts.
  • Shield – The ARMD Guard good van alarm and tracker (launched Dec 2022).
  • Insure – Digital software insurance coverage that’s straightforward to purchase and submit claims in 6 easy steps.
  • Exchange – A web-based store promoting energy instruments from the most important manufacturers.

This progressive answer merely combines IoT and insurance coverage to assist forestall theft within the first place and to get them again on the instruments rapidly if a theft happens. Device insurance coverage claims can take weeks to settle however we’ve got settled subsequent day proving that our expertise works.

After a really profitable elevate on Seedrs 2021, might you inform us a number of the advances ARMD has made since?

The final elevate actually helped set various balls in movement. We  centered on bettering our core providing, with the important thing growth being the ARMD Guard good alarm and tracker that launched in December ‘22. Now, for the primary time, we will leverage and promote the complete ARMD proposition through our launch companions.

We’re proud to announce that we’ve got over 3,500 registered customers and over £1 million value of instruments registered on our platform. Our industry-first “Fast Declare Settlement Promise,” backed by RSA, has been a game-changer for our shoppers, offering peace of thoughts and streamlined claims processing.

As well as, we’ve got efficiently launched our first strategic B2B gross sales partnership with CSL, Europe’s main safe connectivity supplier. These progressive merchandise have been broadly recognised, and we have been lately voted “Product of the Yr 2022” by Skilled Builder, and featured on BBC Information platforms.

ARMD has additionally graduated from the celebrated Lloyd’s Lab after being chosen from over 120 insurtechs globally to hitch the Lloyd’s of London accelerator. Now we have labored tirelessly to scope and safe help for our new embedded and parametric insurance coverage merchandise, in addition to agreed upon various thrilling new gross sales partnerships.

It has been all go!

How massive is the market alternative for ARMD?

The preliminary sector is software insurance coverage, which we imagine is essentially flawed from the attitude of each the tradesperson and insurer. Presently there’s a huge safety hole for tradespeople. There are a number of methods to assist defend the circa 3 million tradespeople within the UK and we’re beginning with software insurance coverage as that’s the place the speedy downside lies, nevertheless we will increase in a couple of totally different instructions together with different complimentary insurances, strategic companions and increasing into different international locations. We’re planning to seamlessly embed our insurance coverage along with instruments at checkout, and the worldwide energy software market was value $45B+ in 2021 and is rising.

What are you able to inform us in regards to the market and the way ARMD is positioning themselves for fulfillment?

Our USP is that we’ve got created an answer that goals to each forestall crime and reimburse rapidly within the occasion of a theft in order that any impression to the shoppers’ livelihood is minimised. Different options are fragmented – both insurance coverage or alarm – however we wrap all of it up in a single bundle for a small month-to-month subscription. We’re additionally growing non-traditional distribution channels for insurance coverage, ie software retailers, who our clients belief greater than the normal dealer channel.

ARMD Ecosystem

Now in 2023, what are the goals of this elevate and why is now the perfect time to launch your marketing campaign on Seedrs?

Now we have achieved loads with a small staff and in a brief area of time. Now we have recognized an unaddressed downside that impacts hundreds of thousands of individuals. Now we have constructed a novel answer of “proactive safety and reimbursement” that really protects tradespeoples’ livelihoods while making software insurance coverage commercially engaging to the insurers and now’s the proper time to take it to the subsequent degree.

The funds raised from this spherical will:

  • Allow us to scale the enterprise by recruiting the primary key hires we’ve recognized.
  • Develop the distribution channels past the thrilling partnerships that we’ve got already agreed and proceed to construct the ARMD model.
  • New Product growth – we’ve got capability and funding for two new recreation altering tradesperson insurance coverage merchandise, one embedded the opposite parametric, which will even allow us to maneuver the purpose of distribution to retail level of sale eg software resellers the place instruments are purchased.

Watch the area – it will be an thrilling yr!

What have been some challenges?

Getting ARMD off the bottom with restricted assets and solely 4 of us. I’m actually trying ahead to extra hires coming onboard and sharing the mission of constructing ARMD into the go-to insurtech for tradespeople.

What do you like to do in your free time?

Operating an early stage enterprise and having a younger household means I don’t appear to have a lot spare time these days! Nonetheless at any time when I get an opportunity I like to run. I’m fortunate to stay in part of London that’s close to to the river and a few lovely parks, which makes it much more gratifying.

What’s the most important lesson you’ve learnt thus far constructing ARMD?

There have been fairly a couple of learnings thus far and I’m positive there will probably be many extra! One of many standout ones is the extent of distrust and simply how badly let down tradespeople really feel. I recall on an early Zoom focus group a plumber mentioning that he will get up two or thrice each evening to verify on his van from the bed room window, waking up at even the slightest noise. He felt weak and didn’t know what else to do to fight the spate of burglaries within the space. All of the others within the group have been nodding in settlement. This difficulty is actually stopping these guys from sleeping and impacts all areas of their lives!

In the event you might give some recommendation to your youthful self, what would it not be?

Benefit from the trip. It’s straightforward to get caught up within the day-to-day throes of life, particularly as a startup founder, however be joyful and grateful for what you might have achieved, which may be very typically much more than you suppose.


ARMD is overfunding! ARMD is a superb alternative to put money into an award-winning answer that makes use of good tech and insurance coverage to assist forestall theft and get trades again to work rapidly if the worst occurs.

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